Terms of service

Terms of Service

Last updated: March 9, 2026

Welcome to our website. By accessing or purchasing from our store, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General Information
Our store sells rare and specialty plants. By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian to make purchases.

2. Product Availability
Many of our plants are rare and limited in quantity. Availability may change without notice. We reserve the right to limit quantities or cancel orders if a plant becomes unavailable.

3. Plant Condition
Plants are living organisms and may vary in size, color, and shape from photos shown on our website. Minor cosmetic imperfections may occur and are considered normal.

4. Orders and Payments
All orders must be paid in full before shipment. We accept secure payment methods provided at checkout. We reserve the right to cancel any order if payment cannot be verified.

5. Shipping
We ship plants carefully packaged to minimize stress or damage. Shipping times may vary depending on location and weather conditions. Once a package has been handed to the shipping carrier, we are not responsible for delays caused by the carrier.

6. Returns and Refunds
Due to the delicate nature of live plants, all sales are generally final. If your plant arrives severely damaged or dead, please contact us within 24 hours of delivery with photos so we can review the issue and determine if a replacement or refund is appropriate.

7. Plant Care Responsibility
Once plants are delivered, proper care becomes the responsibility of the customer. We are not responsible for plant decline due to improper care, environment, or repotting.

8. Local Regulations
Customers are responsible for understanding their local plant import laws and regulations. We are not responsible for plants confiscated or restricted by local authorities.

9. Intellectual Property
All photos, descriptions, and content on this website are the property of our business and may not be copied, reused, or reproduced without permission.

10. Changes to Terms
We may update these Terms of Service at any time. Changes will be posted on this page with an updated revision date.

11. Contact Us
If you have any questions about these Terms of Service, please contact us through the website or our listed contact information.